Description

Zendesk moved from a single product to a family of products complete with new logo and website.
I was lead liaison on localizing the story in international markets, preparing all materials, project briefs, and spokespeople.

The communications team was in charge of planning the big-budget launch event, driving strategy around the launch, story tiering, media relations, event planning, developing messaging, and positioning.

Role

Communications

For

Zendesk

Date

October 2016

Type

PR

URL

venturebeat.com/2016/10/26/zendesk-launches-new-tools-to-help-brands-get-ahead-on-customer-service/